Last Updated: January 2026

99jilli Privacy Policy — Your information is completely safe with us.

99jilli believes your personal data belongs to you alone. On this page, we explain clearly and straightforwardly — what information we collect, why we collect it, and how it is kept secure. If you ever have any questions, feel free to reach out to us at any time.

Key Points of the Privacy Policy

How 99jilli looks after your data — at a glance

Your data is never sold
99jilli does not sell your personal information to any third party. Your name, phone number, or transaction history will never be shared with anyone for commercial purposes.
SSL Encryption Protection
Every transaction and login session on your account is protected by SSL encryption. No third party can read your data while it is in transit.
Your Data, Your Control
You can request to view, correct, or delete your stored information at any time. This is your right.
Minimum Data Collection Policy
Only the information genuinely needed to provide our services is collected. Unnecessary data is neither requested nor stored.
Control Over Marketing Communications
You can unsubscribe from promotional messages or notifications at any time. You are never obligated to receive communications you do not want.
Regular Security Audits
99jilli's data protection measures undergo regular external audits. Any vulnerabilities identified are addressed immediately.
1

What data is collected

When you create an account, play games, or make payments on 99jilli, certain information is collected automatically or provided directly by you. Every piece of information collected has a specific purpose — we never collect data that isn't necessary.

1.1 Information You Provide

  • Registration details: Mobile number, password (stored in encrypted form), date of birth
  • KYC Information: Full name, National ID number or passport number, address
  • Payment Information: bKash / Nagad / Rocket number (for transaction verification)
  • Contact Information: Email address (optional), your messages in support chat

1.2 Automatically Collected Information

  • Device Information: Browser type and version, operating system
  • Connection Information: IP address (for security verification)
  • Usage Patterns: Pages visited and time spent, games played
  • Transaction History: Deposit, withdrawal & betting records

Important: 99jilli never stores your password in plain text. Passwords are always stored using industry-standard encryption algorithms. Our support team will never ask for your password under any circumstances.

Your Data Journey
You
You provide information
Encryption
Secured with SSL
Storage
On secure servers
Audit
Regular Review
2

How Your Information Is Used

Every piece of data collected has a specific purpose. 99jilli never uses your information beyond what it was collected for.

Data type Purpose of Use Used for marketing
Mobile Number Account verification, OTP delivery No
NID / Passport KYC verification, age confirmation No
Payment Number Deposit & withdrawal processing No
IP Address Security, fraud prevention No
Gaming History Personalized offers, platform improvements Yes (Optional)
Email Address Important notifications, support Yes (with consent)

2.1 Primary Use Cases

  • To create and manage your account
  • To process payments and ensure withdrawals are delivered securely
  • To detect and prevent fraud and unlawful activity
  • To personalize your gaming experience
  • To provide customer support and resolve issues
  • To uphold responsible gaming practices
  • To comply with applicable laws and regulatory requirements

99jilli may use your gaming history to offer you relevant promotions. However, you can turn this feature off at any time — through your account settings or by contacting support.

3

Sharing Information with Third Parties

99jilli does not sell or rent your personal information to any third party for commercial purposes. However, to deliver our services, limited information may be shared with trusted partners in specific circumstances.

3.1 When Information Is Shared

  • Payment Processing: Only the information required to verify transactions is shared with bKash, Nagad, and Rocket
  • Game Provider: Session data required to run games with providers such as Evolution Gaming and Pragmatic Play
  • Technology Partners: Limited data is shared with trusted technology partners to ensure site functionality and security.
  • Legal Obligation: Disclosure of data is mandatory in response to valid and lawful requests from government or law enforcement authorities

3.2 What Is Never Shared

  • No information is shared with marketing agencies or advertisers
  • No data is shared with data brokers or information resellers
  • Your data is not shared with any other gaming platform
  • Your information is not shared on social media

Our commitment: Every partner working with 99jilli is required to meet strict data protection standards. The limits on how partners may use data are clearly defined in our agreements.

4

Data Protection Methods

99jilli uses industry-leading technology to protect your data. This is not just a claim — below, we outline specifically what is in place.

Security Standards
SSL/TLS encryptionHighest Standards
Password Hashingbcrypt algorithm
Server SecurityFirewall + DDoS Protection
Regular Security AuditsEvery quarter
Access ControlRole-Based Access Control

4.1 Technical Safeguards

  • Encryption: TLS 1.3 encryption is used for all data transmissions
  • Password Security: Passwords are never stored in plain text — bcrypt hashing is used
  • Two-Factor Authentication: OTP-based two-factor authentication is available
  • Session Management: Automatically logged out after a period of inactivity
  • DDoS Protection: Specialized technology is used to protect servers from attacks.

4.2 What You Can Do

  • Use a strong password — combine letters, numbers, and symbols
  • Do not use the same password anywhere else
  • Keep Two-Factor Authentication Enabled
  • Avoid logging in on public Wi-Fi
  • If you notice any unusual activity on your account, contact support right away.

Remember — no one from the 99jilli support team or staff will ever ask for your password, OTP, or full card number over the phone, by email, or in chat. If anyone does ask, it is without question a scam attempt.

5

Cookies & Tracking Technologies

99jilli uses cookies to enhance your browsing experience and ensure the site functions properly. Cookies are small text files stored in your browser.

5.1 Types of Cookies

Cookie Type Purpose Expiry
Essential Cookies Maintaining login sessions, security Deleted at end of session
Functional Cookies Remembering your preferences and language settings 30 Days
Analytics Cookies Time spent on each page — used for platform improvement 90 days
Security Cookies Fraud and account attack prevention 1 Year

5.2 Cookie Controls

You can block or delete cookies through your browser settings. However, disabling essential cookies may cause certain key features to stop working — such as your login session not being maintained.

  • 99jilli does not use third-party advertising cookies.
  • 99jilli does not use social media tracking cookies
  • Analytics data is fully anonymised — it cannot be traced back to any individual
6

Your Rights

At 99jilli, you have important rights regarding your personal data — and you can exercise any of them at any time.

Right to Access Your Data
You may request to know what information we hold about you. This is typically provided within 7 business days.
Right to Correction
If any of your saved information is incorrect, you can request a correction. Please submit your request through our support team.
Right to Erasure
After closing your account, you may request that your personal data be deleted (except where retention is required by law).
Data Portability
You may request a copy of your personal data in a specified format.
Right to Object to Processing
You may opt out of your data being used for marketing purposes at any time.
Right to Restrict Processing
You may request that we limit the processing of your data under certain circumstances.

To exercise any of these rights, email us at support@99jilli.click or reach out via live chat. Once your identity is verified, your request will be processed as quickly as possible.

7

Data Retention Period

99jilli does not retain your data indefinitely. A specific retention period is defined for each type of information.

Data type Retention Period Reason
Account information (active) For as long as your account remains active For service delivery
Transaction records 5 years Legal & Regulatory Obligations
KYC Documents 5 years To comply with AML regulations
Support Chat History 1 Year Service quality improvement and dispute resolution
Analytics Data (Anonymised) 90 days Platform Improvement
Personal data of closed accounts Deleted after 30 days Except where required by law

Once the retention period ends, data is securely and permanently deleted. Transaction records are kept for an extended period for legal reasons — this is part of international Anti-Money Laundering (AML) regulations.

8

Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to us through the channels below.

  • Email: support@99jilli.click (please mention privacy-related matters in your subject line)
  • Live Chat: 24/7 chat support available at the bottom right of the site
  • Response Time: Usually within 24 hours; up to 7 business days for complex requests

Upon receiving a privacy complaint, 99jilli reviews the matter carefully and notifies you of the outcome in writing.

Why 99jilli Takes Privacy So Seriously

When you create an account with 99jilli for online betting, we hold a range of sensitive information — from your mobile number to your transaction history. You have the right to know how that information is used, and it is our responsibility to be transparent about it.

Misuse of personal data by online services is nothing new in Bangladesh — many users have experienced their phone numbers being sold to various organizations. 99jilli operates completely differently: we do not sell, rent, or trade your information.

Here is how 99jilli handles your password storage. Many platforms store passwords in plain text or with weak encryption. 99jilli uses bcrypt — a method that produces a different output every time the same password is encrypted. This means that even if someone were to steal the database, extracting your password would be virtually impossible.

There is a common misconception about cookies — that they automatically mean you are being tracked. That is not the case. Most of the cookies 99jilli uses are functional: to keep you logged in and remember your language settings. 99jilli does not use advertising or commercial tracking cookies.

One important thing about data retention — keeping transaction records for five years is a legal requirement. It also works in your favor: if a dispute ever arises, those records can prove exactly when you deposited or withdrew, and how much.

If the Privacy Policy is ever updated, 99jilli will always notify users in advance — either through a notification at login or via email. There are no silent changes. That is our commitment.

One last thing — if you have any questions about any part of 99jilli's Privacy Policy, just ask. Our live chat is available 24 hours a day in Bengali. We want you to use 99jilli with full confidence and complete peace of mind.

About Policy Changes

99jilli may update this Privacy Policy from time to time. For significant changes, a notification will be displayed upon login. The date of the most recent update will always be shown at the top of this page. For related information, please visit our Terms & Conditions Also see page.

Frequently Asked Questions

Answers to common questions about rewards and support

Winnings at 99jilli are credited to your site wallet instantly. From there, withdrawals to bKash or Nagad typically arrive within 15 to 30 minutes. However, a few things can affect the timeline. First, if your KYC verification is not yet complete, you will need to finish that before your first withdrawal. Second, withdrawals from a bonus balance require the rollover condition to be met. Third, larger amounts (above ৳50,000) may require additional verification, which can take 1–2 hours. Before requesting a withdrawal, make sure you are using the same mobile banking number that was used for your deposit — using a different number may cause delays in verification.

Yes, even at 3 AM — 99jilli's support team is genuinely available 24/7, every day of the week. The fastest way to get help is the live chat button at the bottom right of the site, where you can chat in Bengali and typically get a response within 3 minutes. For less urgent matters, you can email support@99jilli.click — replies usually come within 4 to 6 hours. Joining our Telegram channel also keeps you notified of new promotions and important updates. In all cases, Bengali is fully supported — no language barrier whatsoever.

Your data is safe — join with confidence

Your data is never sold at 99jilli. Enjoy betting and gaming in a secure environment — get started today.

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