99jilli believes your personal data belongs to you alone. On this page, we explain clearly and straightforwardly — what information we collect, why we collect it, and how it is kept secure. If you ever have any questions, feel free to reach out to us at any time.
How 99jilli looks after your data — at a glance
When you create an account, play games, or make payments on 99jilli, certain information is collected automatically or provided directly by you. Every piece of information collected has a specific purpose — we never collect data that isn't necessary.
Important: 99jilli never stores your password in plain text. Passwords are always stored using industry-standard encryption algorithms. Our support team will never ask for your password under any circumstances.
Every piece of data collected has a specific purpose. 99jilli never uses your information beyond what it was collected for.
| Data type | Purpose of Use | Used for marketing |
|---|---|---|
| Mobile Number | Account verification, OTP delivery | No |
| NID / Passport | KYC verification, age confirmation | No |
| Payment Number | Deposit & withdrawal processing | No |
| IP Address | Security, fraud prevention | No |
| Gaming History | Personalized offers, platform improvements | Yes (Optional) |
| Email Address | Important notifications, support | Yes (with consent) |
99jilli may use your gaming history to offer you relevant promotions. However, you can turn this feature off at any time — through your account settings or by contacting support.
99jilli uses industry-leading technology to protect your data. This is not just a claim — below, we outline specifically what is in place.
Remember — no one from the 99jilli support team or staff will ever ask for your password, OTP, or full card number over the phone, by email, or in chat. If anyone does ask, it is without question a scam attempt.
99jilli uses cookies to enhance your browsing experience and ensure the site functions properly. Cookies are small text files stored in your browser.
| Cookie Type | Purpose | Expiry |
|---|---|---|
| Essential Cookies | Maintaining login sessions, security | Deleted at end of session |
| Functional Cookies | Remembering your preferences and language settings | 30 Days |
| Analytics Cookies | Time spent on each page — used for platform improvement | 90 days |
| Security Cookies | Fraud and account attack prevention | 1 Year |
You can block or delete cookies through your browser settings. However, disabling essential cookies may cause certain key features to stop working — such as your login session not being maintained.
At 99jilli, you have important rights regarding your personal data — and you can exercise any of them at any time.
To exercise any of these rights, email us at support@99jilli.click or reach out via live chat. Once your identity is verified, your request will be processed as quickly as possible.
99jilli does not retain your data indefinitely. A specific retention period is defined for each type of information.
| Data type | Retention Period | Reason |
|---|---|---|
| Account information (active) | For as long as your account remains active | For service delivery |
| Transaction records | 5 years | Legal & Regulatory Obligations |
| KYC Documents | 5 years | To comply with AML regulations |
| Support Chat History | 1 Year | Service quality improvement and dispute resolution |
| Analytics Data (Anonymised) | 90 days | Platform Improvement |
| Personal data of closed accounts | Deleted after 30 days | Except where required by law |
Once the retention period ends, data is securely and permanently deleted. Transaction records are kept for an extended period for legal reasons — this is part of international Anti-Money Laundering (AML) regulations.
For any questions, requests, or complaints regarding our Privacy Policy, please reach out to us through the channels below.
Upon receiving a privacy complaint, 99jilli reviews the matter carefully and notifies you of the outcome in writing.
When you create an account with 99jilli for online betting, we hold a range of sensitive information — from your mobile number to your transaction history. You have the right to know how that information is used, and it is our responsibility to be transparent about it.
Misuse of personal data by online services is nothing new in Bangladesh — many users have experienced their phone numbers being sold to various organizations. 99jilli operates completely differently: we do not sell, rent, or trade your information.
Here is how 99jilli handles your password storage. Many platforms store passwords in plain text or with weak encryption. 99jilli uses bcrypt — a method that produces a different output every time the same password is encrypted. This means that even if someone were to steal the database, extracting your password would be virtually impossible.
There is a common misconception about cookies — that they automatically mean you are being tracked. That is not the case. Most of the cookies 99jilli uses are functional: to keep you logged in and remember your language settings. 99jilli does not use advertising or commercial tracking cookies.
One important thing about data retention — keeping transaction records for five years is a legal requirement. It also works in your favor: if a dispute ever arises, those records can prove exactly when you deposited or withdrew, and how much.
If the Privacy Policy is ever updated, 99jilli will always notify users in advance — either through a notification at login or via email. There are no silent changes. That is our commitment.
One last thing — if you have any questions about any part of 99jilli's Privacy Policy, just ask. Our live chat is available 24 hours a day in Bengali. We want you to use 99jilli with full confidence and complete peace of mind.
99jilli may update this Privacy Policy from time to time. For significant changes, a notification will be displayed upon login. The date of the most recent update will always be shown at the top of this page. For related information, please visit our Terms & Conditions Also see page.
Answers to common questions about rewards and support
Your data is never sold at 99jilli. Enjoy betting and gaming in a secure environment — get started today.